Policies

Privacy policy

PT. Djavanilla Agrow International “DBA” Djavanilla, committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal data.

1. Information We Collect

We may collect the following types of information:
  • Personal Information: Name, address, email address, phone number, and payment details when you place an order or contact us.

  • Account Information: Details related to your account, such as login credentials and purchase history.

  • Technical Information: IP address, browser type, operating system, and information about your interactions with our website (e.g., cookies and analytics).

2. How We Use Your Information

We use your information for the following purposes:
  • Order Processing: To fulfill your orders, process payments, and manage shipping.

  • Customer Service: To respond to your inquiries, provide support, and improve our services.

  • Marketing: To send you promotional materials, newsletters, and updates about our products and services. You can opt-out of marketing communications at any time.

  • Website Improvement: To analyze user behavior, enhance website functionality, and ensure a better user experience.

3. How We Share Your Information

We may share your information with:
  • Service Providers: Third-party vendors who assist with order processing, payment handling, shipping, and other services.

  • Legal Requirements: Authorities or regulatory bodies if required by law, or to protect our rights and comply with legal obligations.

  • Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:
  • Enhance User Experience: Personalize content and remember your preferences.

  • Analyze Website Usage: Track visitor behavior and gather insights to improve our website.

You can control cookie settings through your browser, but disabling cookies may affect your ability to use some features of our website.

5. Data Security

  • We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. This includes encryption, secure servers, and access controls. Despite our efforts, no security system is impenetrable, and we cannot guarantee absolute security.

6. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

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